Meet the Operations Team!

Our operations team use their insight, knowledge and expertise to run the day-to-day operations of the charity.

Read more information below about our operations team.

James Miller

Head of Programmes

James joined Insight Outreach in its inaugural year as a mentor and never left! As Head of Programmes, he leads the creation and management of our courses and their content. Back in 2018, James mentored students while studying for a degree in Classics at Cambridge University (St Catharine’s College). Alongside Insight Outreach, James is Head of Business & Innovation for an international education social enterprise. He has designed, run and taught programmes for students across 4 continents and is passionate about making learning fun, interactive and dynamic. As the recipient of a national public speaking award, 12A* at GCSE, a full score of 45 in the IB and a Classics scholarship in secondary education, James is also passionate about equipping underrepresented students with the best tools and frameworks for success in their own study. Outside the world of work, there’s nothing James enjoys more than a good tv series (recommendations welcome!), cooking or reading about anything that happened over 1,800 years ago. 


Harriet Crossingham

Publicity Officer

Harriet worked as an intern at Insight Outreach in summer 2020 and now works on the marketing team, writing and comissioning for the Insights blog. Whilst studying history at UCL, Harriet has also set up her own tutoring website and Virtual Assistant business – HatHelps. Harriet is interested in a career in law but is also continuously exploring her options.


Abbie McBain

Social Media Officer

Abbie studies Earth Sciences at St Peter’s College, Oxford. In her free time, she engages in many access and outreach schemes to promote the intake of state school students into Oxford. She first discovered Insight Outreach whilst running her own outreach Instagram account with her sister, who is also a student at Oxford. After getting involved in IO as the Publicities and Collaborations Officer for the Oxford Hub, she began helping with marketing for IO’s socials! She loves what IO does and feels fortunate to have gotten involved with the charity and all the great people associated with it.


Jade Calder

Content Marketing Officer

Jade is a History student at St Peter’s College, Oxford. Following on from her experience of applying to university from a state sixth form in Manchester, she is keen to support the kind of access initiatives which she herself benefitted immensely from during her A Levels. Jade completed a social impact internship with IO in January 2021 and has remained an important part of our team ever since, supporting the marketing team and developing the blog.